Our Team
The Victoria Wellness Team
Victoria Wellness has assembled a highly qualified team of experienced professionals to meet the needs of our clients. Our empowering holistic program is uniquely designed to address the mind, heart, body and soul by establishing balance through implementing evidence based and nature practices. Each staff member is trauma-informed and deeply empathetic. We strive to provide fair and non-judgemental service based in inclusivity, compassion and full appreciation for each client’s history and personal experience. The team works together as a whole, each bringing their own diverse talents and expertise into a cohesive and practical treatment plan. At Victoria Wellness, we believe that there are many approaches to creating health and wellbeing, and it is our responsibility to search out and offer the best and most current practices available.

Andrea Connell
Program Director, Ecotherapist, Reiki Master
Andrea brings 35 years of self-employed business background in holistic and energy healing, workshop facilitation and nature therapy to VW. She is a Reiki Master (2002), an eco-therapist and certified in permaculture. She is passionate about providing VW clients a well-grounded, evidence-based healing program that inspires and challenges clients to experience life with a greater sense of wonder and curiosity with the whole of their being.
Andrea endeavours to create an atmosphere at Victoria Wellness that supports clients with excellence, integrity and mindful awareness. Andrea’s job is to keep VW running as smoothly as possible. She is dedicated to bringing best practices, time-proven modalities and the most current insights in mental health treatment to our residents. Her insight and understanding, coupled with her calm and grounded nature, support all the goings on at VW. Andrea’s attentiveness to clients, staff and programming ensures that your concerns are met face to face with compassion and due diligence.
Andrea is a firm believer in providing service for others as a life value and has volunteered for various community not-for-profit organizations for many years.

Antoinette Chimienti
CEO, Client Services Manager
Antoinette has been in the private hospitality industry for over 25 years and is passionate about helping people find health, happiness, and purpose in their lives. She offers the clientele of Victoria Wellness a wealth of practical knowledge and experience combined with a deep desire to assist individuals struggling with their next steps in life. Her expertise lies in helping clients to identify their deepest needs and find nurturing solutions.
Antoinette’s meticulous attention to detail and her natural kindness create a comfortable safe-haven for our clients during the most challenging times of their lives. Her open-hearted, respectful approach is foundational to ensure the overall care and security clients feel during their stay at Victoria Wellness.
“The program blew my expectations out of the water. Thank you for all the support I received from absolutely everyone and making the environment as comfortable and as accommodating as possible.”

Rahim Thawer, MSW, RSW, CCS,
Strategic Consultant, Clinical Operations
Rahim Thawer (he/him) is a registered social worker, psychotherapist, and organizational consultant who brings over 15 years of experience in community-based and clinical mental health care. As Strategic Consultant for Clinical Operations at Victoria Wellness, Rahim provides leadership in program development, clinical supervision, and team consultation. His work focuses on cultivating trauma-informed, anti-oppressive, and integrative practices across the multidisciplinary team to enhance the quality of care and the client experience.
In addition to his role at Victoria Wellness, Rahim teaches in the School of Social Work at The University of Alabama, where he is completing a Doctor of Social Work specializing in organizational leadership. His clinical and academic interests span the intersections of mental health, social justice, and psychoanalytic thought.
A long-time advocate for LGBTQ Muslims, Rahim founded the Queer & Trans Muslim Speakers’ Directory (QTMS) and the Canadian Queer & Trans Therapists Directory (CQTT) to expand access to affirming care and amplify underrepresented voices. Rahim is also an international speaker and author of The Mental Health Guide for Cis and Trans Queer Guys (New Harbinger, 2025), with forthcoming books including Practice & Politics: An Essential Reader for Social Workers & Therapists (Blue Cactus Press, 2025) and Queer and Muslim: On Faith, Family, and Healing (University of Regina Press, 2026).

Shaelene McInnis; BA
Social Media Coordinator
Shaelene is a valued member of the team at Victoria Wellness, where she brings a unique blend of business expertise, compassionate leadership, and strategic communication to support the centre’s mission.
After leaving the corporate world in 2008, Shaelene built a successful career as a business owner, coach, published author, and podcaster, becoming a trusted advisor to thousands of businesses across Canada. Her work has focused on education, practical strategy, and long-term sustainability.
Shaelene is deeply committed to helping individuals rebuild independence and confidence, including survivors of abuse whom she has supported through financial literacy and empowerment initiatives.
At Victoria Wellness, she applies her strengths in social media marketing, outreach, and communications to help ensure the centre’s message of trauma-informed, compassionate care reaches those who need it most. Her work supports both community connection and professional collaboration, helping Victoria Wellness continue to grow with integrity and purpose.

Ksenia Usenko
Registered Practical Nurse, Nurse Coordinator
Ksenia has been practicing nursing in medical rehabilitation, perioperative care, and, most recently, in mental health across both government and private settings since 2007. She is empathetic, compassionate, gentle, detail and goal oriented, accepting, and creative. She believes that active participation in caring for clients is key to achieving and sustaining individual health goals.
Ksenia joined the VW team 3 years ago and is the friendly face at the door. She welcomes and treats all clients with unconditional positive regard and believes that recovery is possible — she is here to support every step of your healing journey. Ksenia manages the medical room and your medical records for the duration of your stay. Her efficient and meticulous attention to detail ensures the clients receive appropriate medical oversight as needed. Ksenia is also certified in CBT (Cognitive Behavioral Therapy) and facilitates the CBT classes in the program.
She practices trauma-informed care and relies on relational inquiry that encompasses the person, the environment, and the nurse. Ksenia is passionate about nature, learning, music, and, of course, the art of nursing. She is in good standing with the College of Nurses of Ontario and is a member of WeRPN and the Canadian Holistic Nurses Association.

Catherine Calabretta MA
Registered Psychotherapist
Catherine is a trauma-informed registered psychotherapist who believes therapy should feel human, collaborative, and maybe even a little bit comforting to walk into. She works through a neurodiversity-affirming lens, supporting clients in understanding their brains with curiosity instead of criticism. Her practice focuses on trauma, anxiety, emotional regulation, identity, and life transitions, using evidence-based, client-centred approaches tailored to each person’s needs.
With experience across community settings, inpatient addiction treatment, and private practice, she brings both clinical depth and genuine warmth to the work. She values authenticity, gentle humour, and creating space where clients can unmask safely and feel truly seen. Her hope is to help people build insight, practical tools, and self-trust so they can move toward lives that feel more regulated, meaningful, and aligned with who they really are.

Ruth Roberts
Registered Psychotherapist
Ruth practices Guided Imagery Music Therapy(GIM); a unique type of psychotherapy using classical curated music and art, guiding clients to key moments in their history and helping them uncover the value of those moments in their growth and healing.
Ruth retired from 22 working with GIM at Sick Kids Hospital and now uses this therapy to help the clients at VW access their trauma and rebuild their healing vision of themselves. Through Ruth’s guidance and gentle prompts during their sessions, clients often reconnect to a transformative sense of the sacred within.

Jennie Robertson
Primary Counsellor
Jennie Robertson is the Primary Counsellor at Victoria Wellness Mental Health Centre, where she works closely with residents and their families to support emotional healing, communication, and recovery. Drawing from a 30 year background in psychology, counselling, and creative therapeutic practices, Jennie integrates evidence-informed approaches such as CBT and DBT with experiential tools like reflective journalling and music-based exploration. Her work is grounded in compassion, collaboration, and respect for each person’s unique story, helping families build understanding, resilience, and healthier ways of connecting.
Her rich experience working with couples and family therapy, community liaison work, family and community co-ordinator for the schizophrenia society for Peterborough and Durham regions, family and community education and support for the LYNX early psychosis intervention team for city of Kawartha Lakes, Peterborough and Northumberland counties, perfectly positions Jennie to support clients in their healing journey through establishing better relationships.
Jennie is a member in good standing with OAMHP (The Ontario Association of Mental Health Professionals)

Tara Carpino
Mental Health & Addiction Support Counsellor, Yoga Instructor, Thai Massage
Tara is an addiction counsellor with over 5 years of clinical experience supporting individuals in recovery. With more that 15 years of yoga practice, she integrates evidence-based therapeutic modalities and somatic awareness to promote holistic wellness.
Tara’s offers an exceptional ability to relate to her clients and offers a sound no-nonsense approach to addressing issues and planning. She meets clients where they are at without judgement. As well as doing one-on-one supportive counselling, Tara also facilitates many aspects of our holistic program.
Maintaining 6 years of personal sobriety, Tara brings both professional expertise and lived experience to her client-centered approach. She has received specialized training in human trafficking, post-traumatic stress disorder (PTSD) and indigenous studies, further enhancing her ability to provide culturally responsive and trauma-informed care to diverse populations.

Mik Pellerin
Mental Health & Addiction Support Counsellor, RSSW
Mik is a Registered Social Service Worker and is currently completing her BSW. She has completed accredited DBT training and co-facilitates the DBT groups. She has been with VW for 3 years and provides a variety of services to our clients via her positions as support counsellor, group facilitator, floor support, and much more.
Mik provides a sensitive, trauma-informed approach while helping her clients discover and learn new skills and techniques toward overcoming negative behavioural patterns and finding their greater inner strengths.
Mik’s way is to support her clients softly with kindness, optimism and active listening. She is highly motivated to be present and supportive to our clients as needed.

Charlene Sibley
Certified Holistic Practitioner, Aromatherapist, Reflexologist, RSW

Rebecca Medcalf
Yoga Instructor, Reiki & Somatic Experience Practitioner
Rebecca Medcalf is a trauma-informed yoga instructor, Reiki practitioner, and Somatic Experiencing practitioner with a background in education and mental health. She integrates mindful movement, breathwork, and energy healing to help clients reconnect with their bodies and release stored tension.
In her trauma-informed yoga classes, Rebecca emphasizes nervous system regulation, emotional safety, and self-awareness, guiding participants to cultivate presence through gentle, intentional movement. She also offers 1:1 Reiki sessions, supporting clients in releasing energetic blockages and restoring inner balance.
Rebecca’s approach is rooted in compassion and the belief that healing begins with self-connection. Her classes and sessions provide a grounding, nurturing space for individuals to slow down, listen to their bodies, and experience a deeper sense of calm and wholeness.

Kiki Valcourt
Wellness Support Worker
With a warm and relational approach, Kiki supports clients throughout their stay at Victoria Wellness Centre by ensuring their environment feels safe, peaceful, and cared for.
Kiki fulfills many supportive roles at VW. She prepares client rooms with thoughtful attention to comfort, maintains the communal spaces of the centre, and provides additional emotional support wherever needed, especially during group and workshop settings. Kiki is also a trusted member of the administrative team, providing support to the whole staff.
Her calm, steady presence allows clients to feel seen and supported without pressure or judgement. She often leads group recreational activities and hikes, inviting clients to experience grounding moments in nature. Deeply committed to compassion in action, Kiki also volunteers locally, offering her time and care to community service initiatives.

Kim McGrail
Wellness Support Worker
Kim provides consistent and compassionate support to clients at Victoria Wellness Centre as part of the 24-hour care team. Her role includes preparing welcoming spaces, maintaining a peaceful atmosphere, and offering grounding support during group programming. She is someone clients can rely on for encouragement, understanding, and kindness.
Kim is often present during casual, everyday moments—watching TV with clients, talking, laughing, or simply sharing quiet company. These small, meaningful interactions often help clients feel safe and connected. Her dedication to service also extends into her community through ongoing volunteer involvement.

John O'Leary
Red Seal Chef
John is a certified Red Seal Chef with 30 years’ experience in food service. John is the owner and operator of Everyday Chef’s Best, a respected local catering business in Cobourg, ON and, also, the Chef at Victoria Wellness.
John’s chef background is strongly influenced by his studies abroad and bringing flavours from around the world into his daily menu. He is skillfully able to create tasty and beautiful cuisine for any diet restrictions our guests may need.
John’s career highlights include providing instructional cooking workshops to underprivileged individuals as well as a yearly chef camp for kids ages 8-12. A husband and father of three, John is active in the community, volunteering in minor sports and various charitable events.
John is an avid musician, playing many instruments and performing for many years.

Leslie Morrison
Chef
Leslie is a popular local chef and personal caterer known for creating home cooked meals that bring comfort and great flavour to her guests. In 2017 Leslie entered the “Recipe to Riches” competition by President’s Choice, won a Golden Ticket in the early rounds and went on to win 4th place Canada wide out of thousands of entrants. She joined the VW team in 2024 and is greatly appreciated for her caring attention to our resident’s dietary needs and preferences.
She believes that meals should be savoured with joy and strives to satisfy our guests dining experience with deeply centered kindness, an open heart and she inherited her love of cooking from her father, an esteemed Navy chef.
These Are Our Amazing Partners in Wellness
Victoria Wellness takes pride in searching out and cultivating strong professional relationships that support the same compassionate care ethics, in treating mental health, as Victoria Wellness holds. This practice adds great value to our clients by allowing us the flexibility to access the best possible care and specific resources that our clients may require. We treat each of our clients with the individual support and wellness strategies they may require for successful rehabilitation. These partnerships are committed to assisting our clientele on demand in the fullest capacity that they may need.
Acceptance is an award-winning, nurse-led mental health clinic, rooted in Canada and dedicated to providing exceptional care.
At Acceptance, we support individuals, couples, and families with inclusive, nurse-led mental health care that treats the whole person—mind, body, and lived experience. Our dual-licensed team blends psychotherapy with medical insight, offering care that’s both deeply compassionate and clinically informed. We specialize in trauma-informed, anti-oppressive support, with a strong commitment to creating affirming spaces for LGBTQ+, racialized, and neurodivergent clients—as well as those navigating complex health, hormonal, or substance use concerns. There are no waitlists, no clinical coldness—just personalized, client-led care that adapts to your needs and honours your story. Ask our client care specialist how this service may benefit you!
Sheena Howard RN, RP, Founder of Acceptance Clinic
Lori Glenn MA, RP (she/her), Founder of Calming Minds Therapy and Wellness